Thursday, April 17, 2014
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Training Policies

Payment Policy:
Payment is due within 5 (five) business days of registering, or before the first day of class, which ever is sooner.  Should you be unable to abide by this policy, a PO would be needed in order to secure your seat in class until payment can be received.  Please take note that if you or your company submits a PO to hold your seat, payment in full is still required by the first day of class. 
We accept Visa, Mastercard, AMEX, Discover, checks, and money orders as valid forms of payment.
Cancelation Policy:
1. You will receive a full refund if written notice is received a minimum of 14 (fourteen) days prior to the start of class.
2. A full credit will be issued if written notice is received 7-13 days prior to start of class.
3. A 50% (fifty percent) credit will be issued for cancellations or reschedule requests less than 7 (seven) days prior to start of class.
4. Class credits are valid only for classes scheduled within 3 (three) months of cancellation and are only good for classes offered through MacTEK Training, Inc.
5. Every effort is made to deliver scheduled classes, though we reserve the right to cancel or change classes at any time. In the event of a cancelled or rescheduled class, registered students are eligible for full refund. We, however, are not liable for any expenses incurred to attend class including, but not limited to, travel arrangements.
Satisfaction Policy:
MacTEK Training is confident you will enjoy each class you take with us. If not, you can retake the same class at the next available date, free of charge! Makeup classes may require travel to an alternate MacTEK Training location and do not include replacement materials. Students wishing to take advantage of the Satisfaction Policy must express their intent prior to the end of the course.
Hardware Class Policy:
Regarding damage to classroom take apart machines: If the a part or system is damaged and its value is under $100 it is covered by the cost of the class. If the replacement part's value is $500 or more the student is liable for the cost at the discretion of the instructor and MacTEK Training.